Our aim is to get you device back to you as quickly as possible, our normal time for fixing devices is 5 working days (excluding weekends), we normally get your device back quicker. If we're shipping your device this can add an extra couple of days to your turnaround.

Once we have your device we will run a full 15 point diagnosis testing every function to ensure that you get the full picture when you get sent a quote. If you choose to proceed with the work then we'll get your work in our jobs queues or any parts ordered. If choose not to go ahead with the work quoted then we will reassemble the machine and have it ready collect as early as possible. Diagnosis is free of charge.


Once the device is repaired, we can get the machine back to you. We will issue the invoice for the quoted work and once paid (either in-store or online). Then you collect your machine or we can get it shipped back.

After there work is done provide a 6 month warranty on all work we complete. So even after we're finished with your device we there to look after it.